Contact

Contact

Send us a message

We reply within one business day. Include your order number and we can skip a round trip.

Email us directly

support@thehauntedglow.com

Monday to Friday, 9am–6pm ET. Weekend messages get answered Monday.

Where is my order?

Shipping runs 7–12 business days with tracking. Your tracking number arrives by email as soon as the label is scanned — check spam if you cannot find it.

Returns

30 days from delivery. Message us with your order number and we will sort it out.

Bulk and wholesale

Schools, haunted houses, event decorators — tell us how many sets and the date you need them, and we will quote you.